Privacy Policy
Last updated: October 12, 2026
This policy is for people who use Pathway Biosciences as part of a research team. If you are a patient, read the privacy notice for patients.
Pathway Biosciences ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Summary: We collect information you provide directly, use it to deliver our services, protect it with the measures listed below, and never sell your personal data. This summary is about the people on research teams who use Pathway Biosciences. What applies to patients is in the privacy notice for patients.
1. Information We Collect
Information You Provide
When you register for an account or request access, we collect:
- Name and contact information (email address, job title)
- Organization name and type
- Account credentials
- Information about your intended use of our platform
Information Collected Automatically
When you use our platform, we may automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage data (features used, queries made, API calls)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your account registration and access requests
- Communicate with you about our services and support
- Monitor and analyze usage patterns
- Ensure compliance with our terms and legal obligations
- Protect against fraud and unauthorized access
3. Data Sharing and Disclosure
We do not sell your personal information. We may share information in these circumstances:
- Service Providers: Third-party vendors who assist in operating our platform
- Legal Requirements: When required by law or legal process
- Business Transfers: In connection with a merger or acquisition
- With Your Consent: When you have given explicit permission
4. Data Security
We protect your information with these measures:
- Every account needs a sign-in, and each organization sees only its own work
- Roles limit what each person in an organization can do
- Passwords are stored as one-way hashes, never in readable form
- Contact details, payout details and the keys that connect partner apps are encrypted in our database
- Record views, exports and outreach are written to an activity record
5. Health Information
Organizations see patient records under an ID number. Names and contact details are left out, and dates are shifted. A patient's contact details reach a study team only when that patient chooses to give them for a specific study. If your organization needs a Business Associate Agreement, contact us before sharing any protected health information.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability
To exercise these rights, contact us at george@investigate.health.
8. Cookies
We use cookies to keep you logged in, remember preferences, and analyze platform usage. You can control cookies through your browser settings.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Pathway Biosciences
Email: george@investigate.health